Περιγραφή

Τίτλος: Section Manager @ Marks & Spencer (Corfu)
Περιγραφή: 

Basic information

MARKS & SPENCER is a British value for money retailer, focused on own label businesses, including Food, Clothing & Home, in the UK and internationally. Today we operate a family of businesses, selling high-quality, great value own-brand products in the UK and in 62 countries, from 1,519 stores and 44 websites globally.

We are seeking a talented and motivated Section Manager to join the store in Corfu Island. Your job purpose is to lead your team to achieve the Retail Plan Objectives, creating an environment that delivers an exceptional customer experience by serving and selling in store and through all digital channels. Provide duty managements cover as required.

If you share our brand behaviours – All in for the Customer, Talk Straight, Make Every Penny Count, Own it and Get it Done, Do the right thing - you could be the perfect addition to our retail team.

Responsibilities

• Lead the team to deliver an exceptional customer experience through coaching, engagement and role modelling the service behaviours.
• Lead the team to always put the customer first and ensure you and your team prioritise customer before task.
• Deliver an environment where our customers are inspired to buy.
• Utilise customer management information to understand and exploit the customer profile to meet customer needs.
• Contribute to Plan A activity and build strong relationships to support the local community.
• Lead and develop a selling culture within the team and maximise sales in store and through all digital channels.
• Identify and exploit opportunities to drive sales performance and availability through regular review and probing of management information.
• Set selling targets for your team and encourage active participation in store events.
• Build robust relationships within the store to drive store sales performance, maximise footfall, share best practice and provide feedback to key stakeholders.
• Develop and lead a highly motivated team, celebrate success and recognize contribution.
• Raise the performance and capability of the team trough clear accountability, coaching and regular feedback. Drive improvements in performance, conduct and attendance in line with company policy.
• Identify and develop talent through effective development planning to meet the store succession plans.
• Take ownership for your personal development.
• Support the Store Manager to deliver a safe and legal working environment for colleagues and customers, ensuring the required due diligence process is complete.
• Deliver operational excellence throughout the business unit, drive productivity and identify opportunities to work efficiently and continuously improve.
• Minimize business units’ stock and cash loss and take action to manage appropriate store operating costs.
• Deliver the resource allocation, demonstrate and drive flexibility to meet customer and operational.

Benefits

• Competitive reward package
• Corporate Discount
• Wellbeing Benefits, including Private Medical Insurance Plan
• Excellent working environment
• Friendly team of experienced & skilled professionals
• Career Development Opportunities

Basic Requirements

• At least 1 year of working experience in a similar role in the retail or relevant sector
• Commercial mindset based on KPIs
• People Management
• Achievement drive, initiative taking and problem-solving skills
• Strong customer oriented mindset
• Effective organizational skills
• Strong communication and interpersonal skills
• Good knowledge of Greek & English languages
• Computer literacy and digital mindset
Email: cv@collegelink.gr